Refund and Cancellation Policy
At Baddhi Shop, we value customer satisfaction and strive to provide the best services possible. However, we understand that situations may arise where you need to cancel your order or request a refund. Below is our refund and cancellation policy:
Cancellation Policy
- Order Cancellation:
- You may cancel your order within 24 hours of placing it, provided the service has not already been initiated.
- To cancel your order, please contact our support team through the provided communication channels on our website.
- Cancellation Approval:
- Cancellations are subject to approval. Once the cancellation is confirmed, you will receive an acknowledgment email.
Refund Policy
- Eligibility for Refund:
- Refunds are applicable only for cancellations made within the specified timeframe and where services have not yet been fully delivered.
- Partial refunds may be provided for services partially rendered, based on the nature of the service.
- Refund Process:
- Refunds will be processed within 7 working days from the date the refund request is approved.
- All refunds will be made via the original source of payment used during the purchase.
- Non-Refundable Services:
- Some services may be non-refundable due to their nature. Such services will be clearly marked on the product or service description page.
- PhonePe Payments:
- If a customer makes a payment via the PhonePe payment gateway, the payment will reflect the name SEOIMAX instead of Baddhi Shop. Customers are deemed to have agreed to this before completing their payment.
General Terms
- Baddhi Shop reserves the right to deny a refund request if the service has already been completed or if the refund request is found to be inconsistent with this policy.
- For any disputes or concerns, our team is available to assist you.
By purchasing from Baddhi Shop, you agree to this Refund and Cancellation Policy. For further clarification, feel free to contact us.